Ep 85: AI, Governance & Cybersecurity Culture: Why People and Process Still Matter Most

Cybersecurity has evolved from an afterthought to a business-critical responsibility - and AI is accelerating that shift faster than most organizations are ready for.

In this episode of Protect It All, host Aaron Crow sits down with Sue McTaggart, a cybersecurity leader with a software development background and more than 15 years of experience driving security transformation. Together, they explore how cybersecurity success today depends less on shiny new tools and more on culture, governance, and fundamentals done right.

Sue shares her journey from developer to cybersecurity leader, offering real-world insights into embedding security thinking into everyday work - not bolting it on after something breaks. The conversation tackles the realities of AI adoption, the risks of over-automation, and why human oversight and curiosity remain essential in an increasingly automated world.

You’ll learn:

Why technology alone can’t fix cybersecurity problems
How to embed a security-first mindset across teams and leadership
What AI changes - and what it doesn’t - in cybersecurity governance
The role of Zero Trust and foundational cyber hygiene
Why people, process, and accountability prevent more breaches than tools
How generational shifts and curiosity shape the future of cyber careers

Whether you’re a security leader, technologist, or business decision-maker navigating AI adoption, this episode delivers grounded, practical wisdom for building resilience that lasts.

Tune in to learn why strong cybersecurity still starts with people, not platform,s only on Protect It All.

Key Moments:

01:12 Cybersecurity Evolution and Insights

03:51 "Cybersecurity Requires Culture Shift"

07:09 "Tech Failures and Curfew Challenges"

10:30 "Prioritizing Security in AI Development"

15:05 Cybersecurity's Role in Everything

19:37 "Everything is Sales"

23:54 Adapting Communication for Audiences

26:26 "Think Ahead, Stay Curious."

28:30 Tinkering and Curiosity Unleashed

31:32 "Gen Z: Redefining Work and Life."

36:17 Governing AI: Benefits and Risks

37:59 AI Needs Human Oversight

42:35 "AI's Role in Cybersecurity."

47:25 "Hackers Exploit Basic Vulnerabilities."

About the guest:

Sue McTaggart is a passionate educator and cybersecurity professional with a strong background in software development. Her curiosity and desire to raise awareness led her to transition from developing applications primarily in languages like Java in the early 2000s to the field of cybersecurity. Sue is dedicated to empowering others through education and strives to share her knowledge to help others better understand cybersecurity risks and solutions. She is honored and humbled by opportunities to speak about her work and continues to inspire those around her with her commitment to ongoing learning and public awareness.

How to connect Sue: https://www.linkedin.com/in/sue-mctaggart-24604158/

Connect With Aaron Crow: