What people reach out about
These are the four buckets almost everything falls into. Pick the closest one when you write. If none of them fit, say so, that is what the fourth one is for.
A second opinion on our OT program
Where you stand, what to do first, no tool pitch. Sometimes that is a read on a plant, sometimes it is a read on a roadmap somebody already sold you.
A talk or keynote
Conferences, internal events, board sessions. The practitioner anti-FUD talk, the AI and OT talk, and the family cyber-safety talk from the book.
Automation and AI
Getting real work done with it, not a slide deck about it. What I actually run, what broke, and what I would not put anywhere near a control network.
Something else
If it is about keeping critical infrastructure running, ask. The odd requests are usually the interesting ones.
What happens next
No funnel, no discovery call script, no drip campaign. Here is the whole process.
Not sure it is worth sending?
Send it. Worst case you get a short answer and a pointer to someone better suited. Best case you get an honest read from somebody who has stood on the plant floor and had to make the call.
Tell me what you need